Heidi Health AI Scribe Tool

Heidi is an advanced AI medical scribe designed to transcribe and process conversations
between clinicians and patients to produce clinical notes and follow-up materials – from
referral letters to assessments.

Heidi allows us to focus more on you, the patient, rather than on typing and administrative
tasks. You can learn more about it here.

● Enhanced focus on your care: By automating the documentation process, Heidi
Health allows us to spend more time interacting with you, thereby improving the
quality of care and communication during consultations.

● Efficiency and accuracy: The salient details of your consult are transcribed
accurately, reducing errors and omissions in your medical records.

● Streamlined workflow: Heidi helps in managing various administrative tasks, such
as generating patient summaries, filling out forms, and creating referral letters,
making our workflow more efficient and reducing the risk of burnout for our clinicians.

● Data security and privacy: Heidi adheres to stringent UK compliance frameworks,
including the Data Protection Act, UK GDPR, and NHS standards such as DCB0129,
DTAC, and DSPT. This ensures that your personal information is handled securely
and confidentially.

● Local data hosting: All data is hosted within the UK, enhancing security and
compliance with local data protection regulations.

● Temporary data storage: As you speak, Heidi transcribes. No recordings of your
conversations are ever stored. Once your clinician has completed and reviewed their
notes, they are transferred to your Electronic Health Record (EHR) and then deleted
from Heidi, ensuring your data remains private and secure.

● De-identified data: Before Heidi processes your session, all data is stripped of
personal identifiers (think ‘Jane Doe’ instead of your name), so it can’t be traced back
to you