Practice Policies


The practice takes the responsibility of confidentiality seriously. We are registered under the Data Protection Act and have systems and protocols in place to protect your confidentiality. All staff are trained to respect and observe this at all times.

From time to time anonymous health information is sent to the Barking and Dagenham Clinical Commissioning Group (CCG)  and NHS England to monitor quality standards and for funding verification purposes

Zero Tolerance

All staff at the practice have a right to carry out their work without the threat of violence. The practice has a policy of removing from our list any patient who is physically or verbally abusive or threatening towards any member of our staff or patients. Occasionally telephone calls may be recorded if a patient is verbally abusive and/or threatening to staff.